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SHIPPING AND TRACKING

Shipping costs
The Netherlands: €3,99 (free from €49+)

Germany, Belgium: €8,99 (free from €59+)
Spain, Italy, France, UK: €8,99 (free from €59+)
Sweden, Poland, Finland: €8,99 (free from €59+)
Switzerland, Norway: from €12,99 (free from €79+)

United States, Canada: from €19,99 (free from €119+)
Rest of Europe: from €9,99 (free from €89+)
World: from €14,99 (free from €119+)

Exact shipping costs are shown in checkout.

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FAQ

Delivery time
NL: 24hrs | Europe: 3-7 days | World: 5-11 days
Saturday and Sunday are not included as delivery days.

Shipping countries
We ship to all countries around the world, checkout the Fack It People page for all countries we completed orders for.

Tracking / Follow your order
Once your order is completed, you’ll receive an automated Trackinglink in your mailbox to follow your order. Make sure to check spam-folder.

Insurance
All orders in the Official Fack It Store are 100% insured on delivery, with a 14 days money back guarantee policy.

VAT/BTW
VAT/BTW is a value-added tax that both EU and non-EU customers pay. We use Dutch VAT rate of 21% on all products in our store, included in all shown prices. It’s not possible to order as a company. For customers outside of Europe, your VAT rate is not included.

Payment options
– iDeal (Netherlands)
– PayPal (Worldwide)
– Creditcard (Worldwide)
– EPS (Austria)
– Giropay (Germany)
– Bancontant (Belgium)
– SOFORT (Germany)
– Belfius Direct Net (Belgium)

Delay (Shipping)
When you experience delay after 10 (working) days. Please send an email to store@fackit.nl. We will contact DHL or PostNL directly to track down the shipment.

In the rare case it’s missing, an investigation will follow to locate the package. In this period of time we’ll discuss a proper solution with appropriate compensation for the delay.

Questions
If you have any questions, want to share product suggestions or you are just looking for someone to talk to? Contact us via store@fackit.nl or WhatsApp at the bottom right of the screen.

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Thank you for contacting us. We will respond to you as soon as possible.

Contact Form

Fack It. Live It.”