FAQ

Answers to all your questions.

Shopping

When will my order arrive?

As soon as possible!

For estimated shipping time go here.

For tracking information of your order go here.

How to return products?

Click here to visit the return page.

Do you have a couponcode?

Yes.

U can use fackit as couponcode for discount.

If you want more discount, join our mailing list and make an order!

Can I get a discount for a big order?

You can.

For big orders with a special price please contact store@fackit.nl

Shipping

When do I receive my order?

For shipping rates and times go here.

How can I track my order?

When you’ve placed an order, you’ll receive a Trackingcode within 24 hours to follow your order.

Payment

How can I pay?

See our payment methods here.

How long does a refund take?

After confirming arrival of the returned products it will take around 2-5 days depending on your payment method.

Other questions

When is the next Fack It event?

Events will be published on Facebook and Instagram.

Can I send demos to Fack It Records?

Not yet, but you can submit a techno video-mix.

Can you print clothing for my own brand?

Yes.

Send an email to karim@fackit.nl

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