FAQ
Clarity unfolds. Questions dissolve. Energy continues its flow.
Shopping
Where's my order?
Your order will be delivered as soon as possible. For delivery times click here.
How do I return products?
Click here to visit our return page.
Do you restock sold-out items?
Sometimes, ‘classics’ not. Send us an email for specific items.
Do you have a couponcode?
Yes. Use ‘fackit’ for discount.
Join our mailing list for exclusive codes.
Can I get a discount for a big order?
Yes, for orders above €500 please contact store@fackit.nl
Shipping
Do you offer free shipping?
Yes, with orders from €70 shipping is free worldwide.
What countries do ship to?
We ship worldwide from Europe.
Our clothing is made in Germany, our brand born and based in The Netherlands.
When do I receive my order?
Check shipping rates and times here.
How can I track my order?
After placing your order, you’ll receive a tracking code within 24 hours.
Payment
How can I pay?
See all accepted payment methods here.
How long does a refund take?
Maximum of 30 days after we received and confirmed your return.
Is my payment secure?
Yes, all payments go through trusted, encrypted providers.
Other questions
When is the next Fack It rave?
Announced on Facebook & Instagram.
Can I send demos to Fack It Records?
Not yet. But you can submit a Fack It Podcast.
Can you print clothing for my own brand?
Yes. Email store@fackit.nl.
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